Inclement Weather Precaution: On occasion, threatening weather may force us to clear the Grandstand seating in the stadium. We ask for your prompt cooperation should you hear an announcement pertaining to threatening weather.
Refunds/Exchanges: There are no refunds or exchanges. All sales are final.
Umbrellas: Umbrellas are prohibited for Volvo Car Stadium events. In case of inclement weather, please follow evacuation orders to the concourse on the 1st level.
Re-entry Policy: There is no re-entry onto the Stadium grounds once a patron leaves through the front gates.
ATM Machines: ATM Machines are located in the Stadium near the front steps. Debit and Credit Cards are accepted at all Food and Beverage locations.
Backpacks/Bags: For the comfort and safety of all patrons, bags and purses will be screened upon entry. Backpacks are not permitted into the Volvo Car Stadium.
The following items are prohibited from entering the grounds: glass bottles or containers; alcohol beverages; umbrellas; audio or video recording devices; Laptops or computers; weapons; illegal substances; bikes, skateboards, scooters, self-balancing scooters or roller blades; pets, with the exception of service animals. Prohibited items that are discovered during inspections must either be returned to their owner’s vehicle/transportation or discarded. The Volvo Car Stadium will not provide a storage area for these items. Guests arriving by public transportation must take particular caution not to bring any prohibited items as no exceptions will be made.
Food & Beverage: We have a variety of choices for your dining pleasure; with the exception of one un-opened bottle of water per person, no food or beverage will be admitted into the event.
Glass: NO GLASS bottles or containers are allowed to be brought onto the property.
Alcohol: No alcohol may be brought onto the property.
Weapons: No weapons may be brought onto the property.
Illegal Substance(s):No illegal substance(s) may be brought onto the property.
Bikes: Bike racks are located near the front gate at the entrance to the stadium. Volvo Car Stadium is not responsible for damage or theft.
Cameras, Camcorders, Audio Recording Devices, Laptops, Tablet Computers: All are prohibited at Volvo Car Stadium during concerts.
Cell Phones: Are permitted, but no flash photography.
Purchasing Tickets: Call our box office at (800) 677-2293 or purchase via Ticketmaster at www.ticketmaster.com.
Lost or Stolen Tickets: Tickets can be replaced, but only by the original ticket holder.
Handicapped Patrons: There are two seating options for handicapped patrons. Seating is available on the concourse behind our box seating as well on the concourse behind the terrace level seats. Terrace level concourse seating is accessible via the elevator on the southwest side of the Stadium. Please contact us at (800)-677-2293 for ticket prices for each level and additional information. Access ramp is located on the east side of the stadium. Handicap parking is available by presenting your state issued license plate or hangtag to parking attendants when you arrive on Daniel Island. Parking attendants will direct you.
Lost and Found: Lost and Found is located at guest services inside the front gate. Volvo Car Stadium, its owner and the owner’s affiliates, agents and employees are not responsible for lost or stolen articles.
Lost Children: Please bring lost children to the guest services tent inside the front gate. If you’re looking for a lost child, please go to the guest services tent inside the front gate and you will be assisted.
Pets: Pets are not allowed, with the exception for service animals.
First Aid: First aid is available at every event.
Smoking: Volvo Car Stadium a non-smoking facility. There are designated smoking areas on the East and West sides of the Stadium.
Tailgating: Tailgating is prohibited by the City of Charleston.
Volvo Car Stadium reserves the right to change or update the WHAT NOT TO BRING list at any time. Please note that additional items may not be allowed at the discretion of the security personnel to ensure the safety of our guests.